Table 1

Frequencies of variables during quarter 1 and quarter 4 of the study

Variables	Quarter 1	Quarter 4
Total number of patient visits	255	289
Average number of appointment cancellations per month*	10.05	4.94
Average time of arrival†	9:00:27	08:33:08
Average time of cannulation‡	09:41:03	08:58:53
Average time of discharge§	15:02:02	14:15:31
Average length of stay¶	06:01:48	05:47:09
Physician days at work**	89 days	78 days
Average time to cannulation††	00:40:31	0:25:29
Total patient time after hours‡‡	132:15	49:35

*Average number of appointments that were cancelled due to non-availability of blood.
†Average time of patient arrival at the facility (hours:minutes:seconds).
‡Average time patients were cannulated (hours:minutes:seconds).
§Average time patients were discharged from hospital (hours:minutes:seconds).
¶Average time patients spent in the hospital (hours:minutes:seconds).
**Total number of days spent by all physicians at the centre (days).
††Average time duration between patient arrival to the centre to the time patient was cannulated for treatment (hours:minutes:seconds).
‡‡Aggregate of time spent by individual patient after 15:00 hours (hours:minutes).