BHC health IT challenge/need | Feature developed | Description of new BH e-Suite feature |
---|---|---|
Assessment and documentation needs | ||
Reduce use of paper screening tools | BH assessment tab | Drop-down lists and templates of common BHC screeners build into EHR |
Eliminate manual entry and tabulation of scores | Templates auto-tabulate scores | |
Track scores over time | Screening scores displayed over time (date of screening noted) with an indication of risk level | |
Quickly select diagnosis codes and indicate the severity | Visit diagnosis | A drop-down list of diagnosis tailored to the BHC Diagnosis can be annotated as mild, moderate or severe |
Quickly document patient progress during appointments | Progress note | Speed buttons and free-text comment fields provided on assessment page for quick documentation All of the features described above auto-populated progress note; BHC retain the ability to add free-text notes, as needed |
Populate eligible BH billing codes for successful reimbursement | Level of service (LOS) | Speed buttons configured with LOS codes used by BHCs for billing purposes; LOS codes customised to include billable BHC encounters (Oregon only) |
Information retrieval needs | ||
Quickly identify personal and family history related to BH | (1) Personal and Family BH history (2) Snapshot | Pre-populate family history tailored for BHCs with commonly used information such as history of anxiety, depression, substance use, diabetes, high cholesterol and blood pressure |
Quickly review BH history during a visit | Pre-populate patient social history using frequently used terms, including head trauma, insomnia, sexual abuse and trauma. Provide a link to medical history for quick review Summary section populated with BH relevant information (BH history, diagnosis and record of BH screening scores) | |
Monitoring and tracking needs | ||
Mechanism to easily document goals | Goals, challenges/opportunities and follow-up | Table created to document goals with a drop-down list of common self-management goals |
Document/review patients challenges and opportunities to change/achieve goals | Template developed to quickly document/review common strengths and social barriers and comment box for elaboration on details | |
Track patient goals over time | The summary section that provides a snapshot of the patient goals over time | |
Track patient panel for follow-up and outreach | Repurposed existing space and tools – Reporting Workbench | Lists details to review for the patient’s next visit Communicate scheduling instructions for Front Desk staff Ability to forward the encounter with a message to another clinical staff member Reminders function created in In Basket; BHC uses this to recall specific tasks. |