| 1 | Realised ROI, value, cost savings | Realising substantial financial returns by utilising EHR (e.g. optimising and standardising physicians’ surgical supply selection process, resulting significant benefits), also included cost avoidance (e.g. preventing hospital admissions, decreasing reimbursement denials by payors) | 38 | 18.1 |
| 2 | Improved quality of care | For example, early sepsis recognition by utilising a MEWS built in the EHR system | 32 | 15.2 |
| 3 | Improved efficiency | For example, more standardised note templates, order sets, streamlined workflow within the EHR system, less mouse clicks required | 27 | 12.9 |
| 4 | Improved safety | For example, decreased mortality rate | 26 | 12.4 |
| 5 | Improved clinical outcome | For example, decreased number of amputation for diabetic patients by optimising foot assessment workflow in clinics | 18 | 8.6 |
| 6 | Increased end-user/physician satisfaction | For example, due to less time spent in EHR and reduced burden of documentation | 16 | 7.6 |
| 7 | Capturing more core measure reporting | For example, maintaining certification such a stroke centre, trauma centre or earning quality recognition such as nursing Magnet status | 12 | 5.7 |
| 8 | Improved practice/process/workflow | For example, improved ED patient flow by using EHR data as metrics | 10 | 4.8 |
| 9 | Improved documentation/charting | For example, key nursing documentation is more captured after reducing number of flow sheet rows and organising them to drive better quality of documentation | 8 | 3.8 |
| 10 | Increased patient satisfaction | For example, by the reduced waiting time in ED | 6 | 2.9 |
| 11 | Improved EHR system | Improving overall functions and reliability of the system | 5 | 2.4 |
| 12 | Improved compliance to best practice | For example, increased number of orders for venous thromboembolism prophylaxis | 3 | 1.4 |
| 13 | Improved collaboration | Among clinicians | 3 | 1.4 |
| 14 | Reduced burden of documentation | For example, substantially leaned and refined nursing flow sheets documentation | 2 | 1.0 |
| 15 | Less training required | Due to streamlined workflow and intuitive system | 2 | 1.0 |
| 16 | Improved usability | For example, easier to place orders, easier to find information | 2 | 1.0 |
| Total = 16 | | 210 | 100 |