Table 2 Factors associated with successful EPR implementations
StudyYearSuccess factors
Gross et al.352016Identify and address gaps in system functionality early
Consider aspects such as communication mechanisms, in addition to ‘core’ EPR functions
Joukes et al.62015Focus on usability
Alignment with work processes
Support and training (ongoing)
Use of patient data
Improving general IT skills
Cucciniello et al.342015Overt commitment across the whole organisation
Development and resourcing of new roles
Investment in mechanisms to assess ongoing impact
McAlearney et al.242013Ongoing optimisation
Craven et al.442013Investment initially in correct system selection
Ensuring adequate hardware and technology
Optimise workflows
Laramee et al.392011Focus on staff training as customers
Corrao et al.372010Early detection of usability issues
McAlearney et al.432010Focus on continuous customisation and improvement
Demonstrate data use for quality improvement
Fullerton et al.362006Extensive staff involvement in system choice and implementation
Investment in technical and training support at go-live
Badger et al.382005Extensive training
Champions from all disciplines
Souther et al.292001Organisation support
Executive visibility