Item	Model construct	Mean	Std. Dev
Errors as compared to reports that were scanned using optical character recognition	Impact on care	3.92	0.81
Filing errors^a	Impact on care	4.07	0.87
Speed of obtaining patient results^a	Impact on care	4.40	0.77
Speed of referrals^a	Impact on care	3.41	0.74
Report reordering^a	Impact on care	3.49	0.72
Administrative staff workload^a	Impact on workload	4.13	0.85
Nursing staff workload^a,^b	Impact on workload	3.65	0.89
Physician workload^a,^b	Impact on workload	3.41	1.00

All items measured on a five-point scale where 1 = much worse with PhysicianConnect, 2 = worse with PhysicianConnect, 3 = no difference, 4 = better with PhysicianConnect and 5 = much better with PhysicianConnect
↵a indicates items retained in final model
↵b nursing and physician workload were discussed during phase 1 but not as having been significantly improved. They were included in the survey to provide a more fulsome assessment of the impact on workload in the practice.