Item | Model construct | Mean | Std. Dev |
---|---|---|---|
Errors as compared to reports that were scanned using optical character recognition | Impact on care | 3.92 | 0.81 |
Filing errorsa | Impact on care | 4.07 | 0.87 |
Speed of obtaining patient resultsa | Impact on care | 4.40 | 0.77 |
Speed of referralsa | Impact on care | 3.41 | 0.74 |
Report reorderinga | Impact on care | 3.49 | 0.72 |
Administrative staff workloada | Impact on workload | 4.13 | 0.85 |
Nursing staff workloada,b | Impact on workload | 3.65 | 0.89 |
Physician workloada,b | Impact on workload | 3.41 | 1.00 |
All items measured on a five-point scale where 1 = much worse with PhysicianConnect, 2 = worse with PhysicianConnect, 3 = no difference, 4 = better with PhysicianConnect and 5 = much better with PhysicianConnect
↵a indicates items retained in final model
↵b nursing and physician workload were discussed during phase 1 but not as having been significantly improved. They were included in the survey to provide a more fulsome assessment of the impact on workload in the practice.