Patient Questionnaire
You have been seen on a ward round where your consultant/senior doctor has not been physically present, but communicated with you and the team via a computer (referred to as a ‘telecommunication ward round’ below). We are eager to receive your feedback on this concept. We would be grateful if you could honestly complete the following questionnaire relating to different aspects of your experience. Please circle the response to each question that most closely reflects your views. All answers are anonymous.
Communication
1. Could you see your doctor?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
2. Could you communicate with your doctor?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
3. Were you greeted by your doctor and asked about your wellbeing?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
4. Did you understand what the doctor said to you?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
5. Did you feel you could discuss any symptoms or issues bothering you?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
Confidentiality
6. Did you feel the doctor(s) maintained your confidentiality on the ward round?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
7. Was your dignity preserved on the ward round?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
Content
8. Did the team effectively communicate your vital signs and test results to the consultant/senior doctor?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
9. Did the team effectively communicate your vital signs and test results to the consultant/senior doctor?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
10. Did the doctor inform you of your condition?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
11. Were you satisfied with the management plan?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
12. Did the doctor(s) answer your questions?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
Timing
13. Did you feel the doctors spent an appropriate amount of time with you?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
Overall Impressions
14. Do you think telecommunication ward rounds are a satisfactory solution if your consultant cannot be physically present in the hospital?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
15. If you were admitted to hospital in the future, would you be comfortable with regular telecommunication ward rounds?
Strongly agreeAgreeNeutralDisagreeStrongly disagree
16. Please list any comments you may have, including concerns or possible areas of improvement: