Project timeline and intervention phases
| Date | Event |
| 1 January 2018 | Start of study |
| 1 July 2018 | Onset of patient flow programme |
| 1 May 2019 | Command centre displays roll-in |
| 1 December 2019 | Command centre activation and hospital wide engagement and training commences |
| 1 May 2021 | Post-COVID-19 resumption of hospital wide engagement and training |
| 31 August 2021 | End of study |