Characteristics* | Primary care n=48 | Internal medicine subspecialty n=80 | Behavioural health n=17 | Surgery n=58 | Gynaecology n=15 | Neurology n=15 | Others n=13 | P value* |
Confidence caring for patients via VV, n (%) | 0.156 | |||||||
≥Moderately confident | 33 (70)† | 63 (79) | 16 (94) | 40 (74) | 14 (93) | 12 (80) | 10 (77) | |
Confidence troubleshooting technical challenges, n (%) | 0.155 | |||||||
≥Moderately confident | 19 (40) | 38 (48) | 8 (47) | 27 (47) | 12 (80) | 8 (53) | 4 (31) | |
Percentage of encounters effective via VV, n (%) | 0.005 | |||||||
0%–19% | 15 (31) | 24 (30) | 0 (0) | 6 (46) | 10 (67) | 3 (20) | 18 (31) | |
20%–59% | 28 (58) | 37 (46) | 5 (29) | 30 (52) | 5 (33) | 7 (47) | 4 (31) | |
60%–100% | 5 (10) | 19 (24) | 12 (71) | 10 (17) | 0 (0) | 5 (33) | 3 (23) | |
Percentage of encounters effective via audio visit, n (%) | 0.093 | |||||||
0%–19% | 37 (77) | 50 (62) | 8 (47) | 31 (53) | 12 (80) | 10 (67) | 8 (62) | |
20%–59% | 8 (17) | 24 (30) | 6 (35) | 25 (43) | 3 (20) | 3 (20) | 3 (23) | |
60%–100% | 3 (6.2) | 6 (7.5) | 3 (18) | 2 (3.4) | 0 (0) | 2 (13) | 2 (15) | |
Desire more VV training, n (%) | NA‡ | |||||||
Any training | 43 (90) | 76 (95) | 17 (100) | 51 (88) | 15 (100 | 13 (87) | 13 (100) | |
Troubleshooting | 32 (67) | 53 (66) | 11 (65) | 38 (66) | 9 (60) | 6 (40) | 9 (69) | |
Web etiquette | 6 (12) | 12 (15) | 6 (35) | 8 (14) | 4 (27) | 3 (20) | 2 (15) | |
EHR navigation | 6 (12) | 3 (3.8) | 6 (35) | 5 (8.6) | 1 (6.7) | 1 (6.7) | 1 (7.7) | |
VV clinical practice | 13 (27) | 11 (14) | 3 (18) | 7 (12) | 2 (13) | 3 (20) | 6 (46) |
*Fisher’s exact test.31 32
†n (%).
‡Note that the response was multiple choice.
NA, not available; VV, video visit.