Table 3. The results obtained by using the novel model

Mark	Category/subcategory	SV1 (M)	SV2 (M)	SV3 (M)	SV4 (M)	SV5 (M)	SV6 (M)	SV7 (M)
A	BUSINESS FUNCTIONALITY	55.38	82.07	59.99	66.75	56.72	81.47	53.57
A1	The management of legally prescribed content	67.07	89.04	70.26	77.86	66.09	90.97	64.17
A2	The management of additional and advanced administrative functionality	34.34	69.53	41.51	46.74	39.85	64.38	34.50
B	PRIVACY AND DATA SECURITY	47.64	67.03	46.26	46.33	42.11	54.11	45.26
B1	Protection against unauthorised access	29.91	43.12	20.52	22.40	18.49	25.00	31.43
B2	Managing user roles	67.89	84.68	63.19	57.58	54.60	64.45	56.25
B3	Data loss protection	38.17	73.58	57.44	65.72	58.46	84.38	47.50
C	DOMAIN (HEALTH) FUNCTIONALITY	36.80	61.54	32.53	40.36	32.35	52.53	24.05
C1	The organisation and control of data entry into the EHR	30.60	63.18	21.84	29.58	22.87	46.41	14.75
C2	Advanced systems for control and work support	5.40	8.96	1.15	5.45	8.82	15.00	0.00
C3	Accessibility and visibility of data in EHR	61.68	81.56	63.42	72.85	57.97	78.39	49.58
D	ORGANISATIONAL AND COMMUNICATIONAL FUNCTIONALITY	30.06	56.22	27.30	38.58	29.62	53.13	20.36
D1	Data exchange with patients	11.67	49.85	10.45	23.99	17.40	47.40	4.17
D2	Data exchange with other health institutions	45.12	64.38	44.92	55.91	41.47	60.63	43.00
D3	Data exchange between FMPs	41.73	55.36	31.64	38.89	34.31	52.08	15.00
E	ERGONOMIC FUNCTIONALITY	41.18	67.76	43.58	65.39	42.72	68.42	39.74
E1	Reliability, satisfaction and ease of use	51.47	84.64	58.84	76.52	57.79	83.44	64.00
E2	The ability to customize the user interface	19.15	38.50	12.72	45.83	15.20	40.10	13.33
E3	The quality of user manual	50.96	70.01	54.45	67.42	47.55	75.00	11.67
F	ADDITIONAL SERVICES	17.60	47.21	21.84	25.61	18.09	51.56	13.00
F1	Quality of life improving modules and patient informing	24.67	60.18	36.05	35.15	19.71	52.50	19.00
F2	Advanced processing and data exchange	10.54	34.24	7.63	16.06	16.47	50.63	7.00
	COMPOSITE INDICATOR OF SOFTWARE FUNCTIONAL QUALITY	33.06	54.32	33.92	40.74	32.00	51.35	29.27
	Sample size (n)	133	124	63	33	17	8	5