Priority | Comment |
Single vendor | Vendor capable of supporting current and future ride volume across entire organisation |
Ride capabilities | Vendor capable of transporting both ambulatory and special patient/equipment needs (eg, wheelchairs) |
Scheduling | Vendor capable of supporting both prearranged and on-demand single-way (eg, discharges) and round-trip transportation |
Experience | Vendor willing to commit to maximising the quality of patient and staff experience |
Cost | Vendor offers competitive price point |
Data driven | Vendor routinely provides data and insight at both system and unit level |
Regulatory compliance | HIPAA compliant |
HIPAA, Health Insurance Portability and Accountability Act; NEMT, non-emergency medical transportation.