Table 1 Paper summaries
Paper AuthorTitlePurposeKey Findings
Asan and Montague, 2013Technology-Mediated Information Sharing Between Patients and Clinicians in Primary Care EncountersTo understand technology-mediated information sharing between patients and clinicians in primary-care encounters.There are three technology-mediated information-sharing styles: active information sharing, passive information sharing and technology withdrawal.
Chen et al, 2011Unpacking Exam-room Computing: Negotiating Computer-use in Patient–physician InteractionsTo examine the use of computer-on wheels and explore computer-based micro-negotiation in the exam roomsThere are three modes of micro-negotiation: exclusive viewing, collaborative viewing and neutral viewing, which achieve different goals.
Fonville et al, 2010Exploring the Use of Technology in Healthcare Spaces and Its Impact on Empathic CommunicationTo investigate how the design of healthcare spaces and the technologies inside affect doctor–patient interaction and communication, in order to inform new design.Doctor-patient communications face the challenges of limited time and resources, inefficient information sharing and the lack of empathic communication.
Gonzales and Riek, 2012A Shared Interface to Improve Oncologist–Patient CommunicationTo propose a solution utilizing a shared mobile device to facilitate patient–physician communication during cancer discussions.This pervasive technology promotes patient–physician discussion and understanding between both parties.
Ni et al, 2011AnatOnMe: Facilitating Doctor–Patient Communication Using a Projection-Based Handheld DeviceTo present the design, development and evaluation of AnatOnMe, a projection-based handheld device designed to facilitate medical information exchangeAnatOnMe projects medical images on any surface. Empirical evidence suggested it can support information exchange and facilitate the doctor–patient communication
Piper and Hollan, 2013Supporting Medical Communication for Older Patients with a Shared Touch-Screen ComputerTo explore how a large horizontal touch-screen (i.e. a surface computer) may suit the needs of older patients and facilitate the doctor–patient interview process.Participants suggested that having a shared view of one’s medical records, especially charts and images, would enhance communication with their doctor and aid understanding.
Schooley et al, 2015Patient-Provider Communications in Outpatient Clinic Settings: A Clinic-Based Evaluation of Mobile Device and Multimedia Mediated Communications for Patient EducationTo understand how information-assisted video and 3D image instructions influence the patients’ understanding of information about their condition and their attitudes towards their healthcare providers.Patients found the computer-assisted instructional systems for patients helpful to understand their conditions, and found that the system made it easier to communicate with their healthcare providers.
Unruh et al, 2010Transforming Clinic Environments into Information
Workspaces for Patients
To understand how patients interact with information and manage information work in clinic environments and to propose design directions based on the findings.Patients emphasized the importance of interaction time with their clinicians during clinic visits. They also have fragmented attention and heightened stress in clinic environments.
Wilcox et al, 2010Designing Patient-Centric Information Displays for HospitalsTo explore how a patient-centred information display can deliver useful information to a patient during the course of an Emergency Department visit.The subjective responses to in-room displays were overwhelmingly positive, and guidelines regarding specific information types, privacy, use cases, and information presentation techniques were elicited.