Table 3

Kirkpatrick’s four-level model

Kirkpatrick’s four-level model
Level 1 reactionLearners’ satisfaction with the training programme is measured
Level 2 learningThe learning outcomes of participants in the training programme are evaluated
Level 3 behaviourLearners’ behavioural changes are assessed
Level 4 resultsLearners’ abilities and their performance, as well as the impact of their improvement on the workplace, are assessed