Kirkpatrick’s four-level model
| Kirkpatrick’s four-level model | |
| Level 1 reaction | Learners’ satisfaction with the training programme is measured |
| Level 2 learning | The learning outcomes of participants in the training programme are evaluated |
| Level 3 behaviour | Learners’ behavioural changes are assessed |
| Level 4 results | Learners’ abilities and their performance, as well as the impact of their improvement on the workplace, are assessed |