Patient service rating and feedback comments
| Rating | Number | Comments |
| 5* rating | 58 | |
| 4* rating | 3 | 1=long waiting time for connection, 1=poor internet connection, 1=video consult closed over bank holiday |
| 3* rating | 0 | |
| 2* rating | 1 | Poor connection and patient was advised to attend A&E and did not want to given COVID-19 |
| 1* rating | 0 | |
| Total | 62 |
Due to the speed of service deployment, feedback services were not available from go-live, so feedback is only available for a proportion of patients seen towards the end of the audit period.
A&E, accident and emergency department .