PT  - JOURNAL ARTICLE
AU  - Heather A Heaton
AU  - Christopher S Russi
AU  - Ryan J Monroe
AU  - Kristine M Thompson
AU  - Karen A Koch
TI  - Telehealth dashboard: leverage reporting functionality to increase awareness of high-acuity emergency department patients across an enterprise practice
AID  - 10.1136/bmjhci-2019-100093
DP  - 2019 Dec 01
TA  - BMJ Health & Care Informatics
PG  - e100093
VI  - 26
IP  - 1
4099  - http://informatics.bmj.com/content/26/1/e100093.short
4100  - http://informatics.bmj.com/content/26/1/e100093.full
SO  - BMJ Health Care Inform2019 Dec 01; 26
AB  - Background Emergency Medicine Telehealth (TeleEM) represents an opportunity to work directly with referral centres, rural facilities and underserved areas to mitigate unnecessary testing, optimise resource utilisation and facilitate patient transfers across health systems. To optimise the impact of a TeleEM programme, a tool is needed to remotely monitor patient activity in multiple emergency department facilities, concurrently.Methods After identifying data sources for activation criteria put forth by the TeleEM operations group, rules were constructed within the electronic health record to facilitate data checks and ultimately produce a yes/no response if the category’s conditions were met. Responses were organised into a table, with functionality allowing end users to drill into the different sites to see patient-specific information for patients meeting activation criteria.Conclusions The TeleEM dashboard allows for proactive engagement by the TeleEM physician and strengthens the team-based approach of critically ill.