RT Journal Article
SR Electronic
T1 Human factors challenges for the safe use of artificial intelligence in patient care
JF BMJ Health & Care Informatics
JO BMJ Health Care Inform
FD BMJ Publishing Group Ltd
SP e100081
DO 10.1136/bmjhci-2019-100081
VO 26
IS 1
A1 Mark Sujan
A1 Dominic Furniss
A1 Kath Grundy
A1 Howard Grundy
A1 David Nelson
A1 Matthew Elliott
A1 Sean White
A1 Ibrahim Habli
A1 Nick Reynolds
YR 2019
UL http://informatics.bmj.com/content/26/1/e100081.abstract
AB The use of artificial intelligence (AI) in patient care can offer significant benefits. However, there is a lack of independent evaluation considering AI in use. The paper argues that consideration should be given to how AI will be incorporated into clinical processes and services. Human factors challenges that are likely to arise at this level include cognitive aspects (automation bias and human performance), handover and communication between clinicians and AI systems, situation awareness and the impact on the interaction with patients. Human factors research should accompany the development of AI from the outset.